topic Re: Issues connecting Nest Thermostat 2nd Generation to ER-142-400 in Nest Thermostats

Issues connecting Nest Thermostat 2nd Generation to ER-142-400

thefrank503 — Mon, 27 Mar 2023 16:52:17 GMT

Hi,

we are curently upgrading all of our thermostat in our warehouse to Nest Thermostat. but we are having problems trying to connect the NEST Thermostat to on this unit :

ER-142-400 : 16,500 cfm – 400,000 btu/hr

we are properly connecting the cables in the nest thermostat but when trying to turn on the heat it doesn't work and it only works when turning on the Fan. please find diagram for cables below.

Re: Issues connecting Nest Thermostat 2nd Generation to ER-142-400

Patrick_Caezza — Fri, 31 Mar 2023 02:54:58 GMT

@thefrank503

The picture of the wiring diagram is unreadable. Can you post a better one?

Re: Issues connecting Nest Thermostat 2nd Generation to ER-142-400

thefrank503 — Fri, 31 Mar 2023 12:27:22 GMT

Hello @Patrick_Caezza , Thank you for looking at my post. hopefully the picture below have a better resolution.

Re: Issues connecting Nest Thermostat 2nd Generation to ER-142-400

zoeuvre — Sat, 08 Apr 2023 17:39:41 GMT

Hi there,

I’m sorry for the delay in responding, and I thank you for taking the time to contact us. Please send us a clear photo of your old thermostat wiring and how you wired it to your Nest Learning Thermostat.

I'll look forward to your response.

Regards,
Zoe

Re: Issues connecting Nest Thermostat 2nd Generation to ER-142-400

Princesss — Tue, 11 Apr 2023 18:42:28 GMT

Hello folks,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Issues connecting Nest Thermostat 2nd Generation to ER-142-400

Princesss — Wed, 12 Apr 2023 18:52:04 GMT

Hello everyone,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.

Best,

Princess

Re: Issues connecting Nest Thermostat 2nd Generation to ER-142-400

thefrank503 — Wed, 12 Apr 2023 20:43:14 GMT

Hello,

Please don't close this thread yet. I will provide the pictures tomorrow morning. thanks

Re: Issues connecting Nest Thermostat 2nd Generation to ER-142-400

Princesss — Thu, 13 Apr 2023 18:23:54 GMT

Hi thefrank503,

No worries, we'll keep this thread open for few more days and will wait for your update.

Best,

Princess

Re: Issues connecting Nest Thermostat 2nd Generation to ER-142-400

Princesss — Thu, 20 Apr 2023 22:17:06 GMT

Hi thefrank503,

How's it going? Have you seen our response posted above? Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Issues connecting Nest Thermostat 2nd Generation to ER-142-400

Princesss — Fri, 21 Apr 2023 21:53:51 GMT

Hi there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.

Best,

Princess