topic Heatlink failure in Nest Thermostats

Heatlink failure

Spells — Thu, 13 Apr 2023 09:22:56 GMT

Hi, I'd like an email address or phone number for Google Nest UK. I have had no heating or hot water since before Easter. Local Nest tech support (contact details on my thermostat) has told me to contact Google Nest directly. This is the second time the Heatlink has failed. It is within warranty.

Re: Heatlink failure

Paul_R — Thu, 13 Apr 2023 14:05:50 GMT

Hi there! I'm sorry to hear that you encountered this issue, but I'm here to help. The contact information for the support lines are the following: +44(0) 808 169 2307 - Available 08:00 - 19:00 GMT Monday to Friday and 09:00 - 17:00 Saturday and Sunday.

Re: Heatlink failure

Paul_R — Mon, 17 Apr 2023 09:01:12 GMT

Hi there, just checking in. Is there anything else I can assist you with?

Re: Heatlink failure

LarisaL — Tue, 18 Apr 2023 09:25:10 GMT

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, Larisa.