topic Re: Help with Nest Thermostat Heat Pump Install in Nest Thermostats

Help with Nest Thermostat Heat Pump Install

gbwood — Thu, 06 Apr 2023 23:40:31 GMT

Hello, I have a Nest Learning Thermostat that I am trying to install. My current system has the wires C, W2, Jumper to E, R, G, O/B, and Y. How do I go about running the wires to my nest thermostat? The app only tells me to hire professional install.

I have a dual fuel system with Heat pump for AC and Heat and Natural Gas for my Emergency heat. Where I live natural gas is a lot cheaper and works a lot better so I exclusively use the gas furnace during the winter and would like to still be able to do that with my install.

Any help would be appreciated.

Picture: yellow wire is Y

Re: Help with Nest Thermostat Heat Pump Install

zoeuvre — Wed, 12 Apr 2023 17:45:57 GMT

Hi gbwood,

Thanks for posting here in Community and I'm sorry for the late response. Please help us with the photo of your control board where the other end of the thermostat wires are connected.

I'll look forward to your response.

Best,

Zoe

Re: Help with Nest Thermostat Heat Pump Install

zoeuvre — Sat, 15 Apr 2023 18:06:41 GMT

Hi there,

I wanted to check if you managed to see the information I shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.

Thanks,

Zoe

Re: Help with Nest Thermostat Heat Pump Install

zoeuvre — Tue, 18 Apr 2023 19:11:28 GMT

Hi gbwood,

We haven’t heard from you so, I'll go ahead and lock this thread within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

Regards,

Zoe