topic Nest history is blank in Nest Thermostats

Nest history is blank

trumpman — Fri, 28 Apr 2023 11:37:38 GMT

My nest app doesn’t show history anymore

why is there no nest support number to call

this be said i guess it is time to replace it with something else that has people I can talk to.

Re: Nest history is blank

David_K — Fri, 28 Apr 2023 12:19:39 GMT

If you would prefer, here is how to contact the Google Nest support team directly.

Go to Contact Us - Google Nest Help
Select "Thermostats", type a brief description of the issue, then click "Next".
Click "Other", then click "Next step" until you see the contact options.
Choose to get a call or call or chat with the team as available in your country.

Re: Nest history is blank

Markjosephp — Tue, 02 May 2023 17:11:53 GMT

Hello folks,

Thanks for bringing this up in the Google Nest Community Forum.

Thanks for the help here, @David_K.

@trumpman, our team is aware of the missing energy history, and a fix has been rolled out. Your thermostat history should now show up in the Nest app. Please let us know how it goes and if you need more help.

Regards,
Mark

Re: Nest history is blank

Markjosephp — Fri, 05 May 2023 22:28:34 GMT

Hi trumpman,

I'm checking back in — how's it going with your energy history? Let us know if you need more help so we can take a look.

Regards,
Mark

Re: Nest history is blank

Jenelyn_O — Sun, 07 May 2023 15:27:14 GMT

Hi there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

I appreciate your help, @David_K and Mark.

Best,

Jenelyn