topic Re: Nest, not giving heat when on heat, however does on emergency heat in Nest Thermostats

Nest, not giving heat when on heat, however does on emergency heat

nwolfman — Tue, 02 May 2023 15:14:11 GMT

Installed the Nest last night and A/C works fine. This morning it got cold overnight so turn it to heat. The blower turned on. However no heat. This morning I put the Next to Emergency Heat and it is now heating.

Any Ideas on what is going on here?

Neil

Re: Nest, not giving heat when on heat, however does on emergency heat

Patrick_Caezza — Tue, 02 May 2023 20:45:41 GMT

@nwolfman

Post a picture of the original thermostat wiring and another of how you wired the Nest thermostat.

Re: Nest, not giving heat when on heat, however does on emergency heat

nwolfman — Wed, 03 May 2023 17:11:39 GMT

@Patrick_Caezza

It won't let me upload images,

I have now reinstalled my old thermostat and it is working of course.

I think the Nest thinks I have a head pump which I do not.

Re: Nest, not giving heat when on heat, however does on emergency heat

nwolfman — Wed, 03 May 2023 17:15:26 GMT

The biggest difference is that the blue wire isn't used with my old thermostat

Re: Nest, not giving heat when on heat, however does on emergency heat

Patrick_Caezza — Sat, 06 May 2023 23:40:14 GMT

@nwolfman

If the blue wire wasn't in use on the original thermostat, then it is most likely not connected at the other end.

To upload a picture you want to click on the camera icon at the top of the replying.

Re: Nest, not giving heat when on heat, however does on emergency heat

Jenelyn_O — Thu, 11 May 2023 21:16:24 GMT

Hi there,

Thanks for reaching out. Could you please share a photo of your control board where the wires originally connected?

I appreciate your help, @Patrick_Caezza.

Best,

Jenelyn

Re: Nest, not giving heat when on heat, however does on emergency heat

Jenelyn_O — Sun, 14 May 2023 21:46:29 GMT

Hi nwolfman,

Checking if you still need help. Please let me know, as I'll be willing to assist you further.

Thanks,

Jenelyn

Re: Nest, not giving heat when on heat, however does on emergency heat

Jenelyn_O — Mon, 15 May 2023 21:58:58 GMT

Hey nwolfman,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Regards,

Jenelyn