topic Re: Nest learning thermostat rh Wire in Nest Thermostats

Nest learning thermostat rh Wire

SwingTrade — Sat, 22 Apr 2023 19:15:24 GMT

Over the past few weeks, my learning thermostat can’t connect to the internet/Wi-Fi, no power to the RH wire, and I have to reset my boiler which then works like a charm. The thermostat is also showing low battery even after charging. The boiler seems to be working just fine. On the app, the thermostat is showing offline as well. The sensor also no longer works when walking past it. Any suggestions? Is it the thermostat that needs replacing ?

Re: Nest learning thermostat rh Wire

Patrick_Caezza — Tue, 25 Apr 2023 04:46:37 GMT

@SwingTrade

Post a picture of how you have the thermostat wired and another of how the cable is connected to the boiler.

Is this a heat-only system?

Re: Nest learning thermostat rh Wire

zoeuvre — Fri, 28 Apr 2023 20:34:56 GMT

Hi SwingTrade,

I wanted to check and see if you managed to see the information that Patrick_Caezza has shared. Also, can you help me with your Nest Learning Thermostat's power readouts?

To open the Quick View menu, press the thermostat’s ring.
Choose Settings.
Turn the ring to highlight Technical Info then press the ring to select it.
Select Power.
- VOC
- VIN
- IIN

I'll look forward to your response.

I appreciate your help, @Patrick_Caezza.

Best,

Zoe

Re: Nest learning thermostat rh Wire

zoeuvre — Wed, 03 May 2023 19:57:07 GMT

Hi there,

I wanted to check and see if you managed to see the information I shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.

Thanks,

Zoe

Re: Nest learning thermostat rh Wire

zoeuvre — Thu, 04 May 2023 20:12:40 GMT

Hello SwingTrade,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

Cheers,

Zoe