topic Re: Nest learning thermostat in Nest Thermostats

Nest learning thermostat

Janswindy — Wed, 03 May 2023 19:18:37 GMT

Nest app asks for 7 digit entry code but mine is 6. I also tried google home app and it said load in nest app. What now?

Re: Nest learning thermostat

David_K — Wed, 03 May 2023 20:54:20 GMT

What model of thermostat do you have?
How to tell which Nest thermostat you have - Google Nest Help

If you have Nest Thermostat, you'll need to use the Home app. During setup, scan the the QR code physically printed on the back of the display or manually enter the code shown below the QR code.

If you have Nest Thermostat E or Nest Learning Thermostat, you'll need to use the Nest app. During setup, tap the settings cog on the thermostat home screen > Nest app > QR code. It will show you a QR code to scan. If it doesn't, you can tap "continue without scanning" in the Nest app and select "Get entry key" on the thermostat instead.

Re: Nest learning thermostat

Janswindy — Wed, 03 May 2023 21:06:32 GMT

That doesn't work because my thermostat only has 6 digits

Re: Nest learning thermostat

Janswindy — Wed, 03 May 2023 21:07:21 GMT

In the home app it scans the QR code but doesn't proceed from there

Re: Nest learning thermostat

David_K — Wed, 03 May 2023 21:26:52 GMT

Just to check, which model is it that you have?

Re: Nest learning thermostat

CoolingWizard — Wed, 03 May 2023 22:02:23 GMT

Hang on a second, the Nest Thermostat does not ask for a pin, unless you’re trying to change the nest app owner of the nest thermostat. And a brand new installation it never asks for a pin.

The AC Cooling Wizard

Re: Nest learning thermostat

Janswindy — Thu, 04 May 2023 01:49:46 GMT

Yes I'm in a new apartment and I need to be the new app owner. And I still only have 6 digits. In the entry code. Not a pin

Re: Nest learning thermostat

CoolingWizard — Thu, 04 May 2023 01:52:09 GMT

When you go to the Nest Thermostat, go to SETTINGS > NEST APP what is displayed?

AC Cooling Wizard

Re: Nest learning thermostat

Janswindy — Thu, 04 May 2023 01:56:53 GMT

It says Nest App None then on next screen it says use the recent version of the Nest app to get started. Use the entry key or QR code below. Then the options are QR code entry key or cancel.

Re: Nest learning thermostat

CoolingWizard — Thu, 04 May 2023 02:09:04 GMT

Do you have the Nest App on your phone? First it is set up with the Nest App, then after it is all setup, you can add it to Google Home if you would like to. I have both but I prefer to use the Nest app for my thermostat.

AC Cooling Wizard

Re: Nest learning thermostat

Janswindy — Thu, 04 May 2023 02:09:58 GMT

Just started all over and it worked! Using the wrong code. Tried this 10 times today unsuccessfully. Not sure why it worked now. Thanks for trying to help me.

Re: Nest learning thermostat

CoolingWizard — Thu, 04 May 2023 02:11:36 GMT

Ok, can we lock this message thread now as satisfied?

AC Cooling Wizard

Re: Nest learning thermostat

Janswindy — Thu, 04 May 2023 02:29:24 GMT

Yes thanks

Re: Nest learning thermostat

zoeuvre — Tue, 09 May 2023 14:55:10 GMT

Hi Janswindy,

I'm glad to hear that everything has been sorted out.

In the meantime, I'll go ahead and lock this thread within 24 hours. If you run into any more questions in the future, please feel free to create a new thread.

All thanks for your help, @David_K and @CoolingWizard.

Cheers,

Zoe