topic Re: Nest E fhermostat won't power up in Nest Thermostats

Nest E fhermostat won't power up

LEidens — Mon, 01 May 2023 13:40:04 GMT

Thermostat won't power up. Charged with usb port and lite turns green. Message says attach to base, but when I do, red lite starts blinking and eventually goes off but thermostat never turns on. System has 24 vac and old thermo works fine. Help?

Re: Nest E fhermostat won't power up

CoolingWizard — Mon, 01 May 2023 13:56:51 GMT

When the Nest E Learning Thermostat is chewing the little green led will slowly flash. It takes about 4-hours to get an 80% charge. How long did you charge the thermostat for? Does your HVAC system thermostat have a C wire?

AC Cooling Wizard

Re: Nest E fhermostat won't power up

LEidens — Mon, 01 May 2023 17:22:51 GMT

charged for about 1 hr. Does not have c wire

Re: Nest E fhermostat won't power up

CoolingWizard — Mon, 01 May 2023 22:42:37 GMT

You might want to try charging it for four or more hours. I normally tell Customer to charge it for 24 hours.

Re: Nest E fhermostat won't power up

zoeuvre — Thu, 04 May 2023 22:05:55 GMT

Hi LEidens,

Thanks for reaching out to us, and I’m sorry to hear about the situation. How's it going with your Nest Thermostat? Were you able to read the information that CoolingWizard has shared? Also, a few questions: For how long does your Nest Thermostat E lasts after you charged it, and can you help me with your Nest Thermostat E's power reading?

To open the Quick View menu, press the thermostat’s ring.
Choose Settings.
Turn the ring to highlight Technical Info then press the ring to select it.
Select Power.
- VOC
- VIN
- IIN

I'll look forward to your response.

I appreciate your help, @CoolingWizard.

Best,

Zoe

Re: Nest E fhermostat won't power up

Jake — Mon, 08 May 2023 17:40:09 GMT

Hey LEidens,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Nest E fhermostat won't power up

Jake — Fri, 12 May 2023 18:00:40 GMT

Hey there,

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake