topic Re: Nest thermostat not connecting to wifi in Nest Thermostats

Nest thermostat not connecting to wifi

Cfett — Mon, 11 Oct 2021 02:50:42 GMT

Yesterday my Nest thermostat stopped seeing my wifi. I tried all the troubleshooting and all my other wifi products are working properly.

Re: Nest thermostat not connecting to wifi

Jake — Tue, 09 Nov 2021 22:28:13 GMT

Hey Cfett,

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Nest thermostat not connecting to wifi

Cfett — Tue, 09 Nov 2021 23:04:07 GMT

Yes, still not able to connect the Nest to wifi

Re: Nest thermostat not connecting to wifi

Jake — Wed, 10 Nov 2021 19:07:03 GMT

Hey Cfett,

I am sorry to hear you are still having trouble after trying troubleshooting steps as well. Do you mind me asking, are you seeing any error codes on the device? Please let me know, as I want to ensure you are good to go.

Best regards,

Jake

Re: Nest thermostat not connecting to wifi

Cfett — Wed, 10 Nov 2021 19:11:44 GMT

No error code. And other Nest devices are connected with no problem

Re: Nest thermostat not connecting to wifi

Cfett — Wed, 10 Nov 2021 19:12:53 GMT

No error codes. But other Nest devices are connected with no problem

Re: Nest thermostat not connecting to wifi

Jake — Tue, 28 Dec 2021 20:35:54 GMT

Hey Cfett,

Apologies for the late reply. Do you mind me asking if you have a C wire installed to your device? Are you are able to review the power to your device? If the device is not getting enough power, it will start to drop functions such as the Wi-Fi to ensure the device is heating/cooling the home. Are you able to review this for me?

Best regards,

Jake

Re: Nest thermostat not connecting to wifi

Jake — Mon, 03 Jan 2022 18:35:01 GMT

Hey Cfett,

Please let me know if you are still having trouble, as I want to ensure everything is working properly.

Best regards,
Jake

Re: Nest thermostat not connecting to wifi

Jake — Tue, 04 Jan 2022 19:02:34 GMT

Hey Cfett,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.

Best regards,
Jake