topic Re: Nest Thermostat stuck in “Starting Soon” in Nest Thermostats

Nest Thermostat stuck in “Starting Soon”

mgallagher — Wed, 31 May 2023 00:11:48 GMT

Wanted to start my AC for the first time today and when I set my Nest (installed April 2023) to cool it gets stuck on this “Starting Soon” and a two minute count down on the device face that restarts over and over.

I pulled the batteries to reset it, not sure what else to try. It didn’t do this on the heat setting.

Re: Nest Thermostat stuck in “Starting Soon”

smooney — Wed, 31 May 2023 17:42:42 GMT

I am having the same trouble. Following!

Re: Nest Thermostat stuck in “Starting Soon”

HendoLefty — Wed, 31 May 2023 21:46:39 GMT

I have the exact same problem. Never happened with heat and/or AC last year.

Re: Nest Thermostat stuck in “Starting Soon”

zoeuvre — Sat, 03 Jun 2023 22:34:26 GMT

Hello folks,

Thanks for reaching out to us, and I'm sorry to hear about the situation. Let's sort this out.

It appears to be a power-related concern, which is why it loops back to the "Starting soon" message. A few questions: Is this a first-time installation? If so, when did you install it? Does it show in the heating mode as well? Also, please check the power readings in the actual thermostat's Equipment settings and gather the Power Info and Wiring Info.

I'll look forward to your response.

Best,
Zoe

Re: Nest Thermostat stuck in “Starting Soon”

zoeuvre — Tue, 06 Jun 2023 22:57:16 GMT

Hi there,

I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Thanks,

Zoe

Re: Nest Thermostat stuck in “Starting Soon”

HendoLefty — Tue, 06 Jun 2023 23:13:56 GMT

Good evening, the thermostat was installed 1.5 years ago. IDK if it’s in heating mode as well. The power test and wiring info come back normal. This has only started recently as we’ve been using the AC. Thank in advance for any help.

Re: Nest Thermostat stuck in “Starting Soon”

zoeuvre — Sat, 10 Jun 2023 19:19:06 GMT

Hi everyone,

Could you help me with the power readings in the actual Nest Thermostat's Equipment settings and gather the Power Info and Wiring Info? It will help us to move forward.

I'll look forward to your responses.

Thanks,

Zoe

Re: Nest Thermostat stuck in “Starting Soon”

zoeuvre — Tue, 13 Jun 2023 19:23:07 GMT

Hi folks,

I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Regards,

Zoe

Re: Nest Thermostat stuck in “Starting Soon”

zoeuvre — Wed, 14 Jun 2023 19:27:05 GMT

Hello there,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

All the best,

Zoe