topic Re: Cooling Stage 1 in Nest Thermostats

Cooling Stage 1

Tor12 — Tue, 20 Jun 2023 21:50:43 GMT

My thermostat constantly wants to start on cooling stage 2 even when setpoint is only 1° away from current temperature.

Currently, setpoint is at 75°, Room temperature was at 77. System started on cool stage 2, went all the way down to 74° and never unloaded to cool stage 1

Re: Cooling Stage 1

Markjosephp — Wed, 28 Jun 2023 21:44:34 GMT

Hello Tor12,

Thanks for reaching out to the Google Nest Community Forum. I'd be happy to take a look at this for you.

To isolate:

Could you please share with us a photo of your Nest Thermostat's wiring?
When did you install it?
Are you getting any power reports? If so, what's the message?
Check its power readings in the Technical Info settings.
- This is to check if this might cause a power-related issue.

I'll look forward to your response.

Regards,
Mark

Re: Cooling Stage 1

Markjosephp — Sat, 01 Jul 2023 23:08:06 GMT

Hey there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Mark

Re: Cooling Stage 1

Jenelyn_O — Sun, 02 Jul 2023 23:11:59 GMT

Hi Tor12,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Best,

Jenelyn