topic Re: Resetting my nest in Nest Thermostats

Resetting my nest

Chicainchico — Mon, 03 Jul 2023 17:39:55 GMT

I can’t get my phone app to connect properly to my nest thermostat. I’ve tried to reset it change my password change my email. I need to do a hard stop I guess and reset it but I can’t figure out how to do it.

Re: Resetting my nest

Kcalabrese — Mon, 03 Jul 2023 22:42:30 GMT

There’s a factory reset option in the setting menu on the actual thermostat itself. Or you can delete it from your phone and re-add it.

Re: Resetting my nest

zoeuvre — Sat, 08 Jul 2023 18:57:06 GMT

Hi folks,

@Chicainchico, thanks for reaching out. I want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

I appreciate your help, @Kcalabrese.

Best,

Zoe

Re: Resetting my nest

zoeuvre — Tue, 11 Jul 2023 19:10:24 GMT

Hi Chicainchico,

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.

Thanks,

Zoe

Re: Resetting my nest

zoeuvre — Wed, 12 Jul 2023 19:28:15 GMT

Hi there,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

Regards,

Zoe