topic Remove Rush Hour. I never enrolled in this. in Nest Thermostats

Remove Rush Hour. I never enrolled in this.

Rwhaley — Tue, 04 Jul 2023 16:35:00 GMT

How do I get this crap to stop taking control of my thermostat. I did not enroll it. They point of the thermostats for us to is to control them not have them control us. I read the prior threads that are now locked and the phone number is no longer in service. I used to be able to shut it off every spring/summer in the History view but that option is gone. Any help would be useful.

Re: Remove Rush Hour. I never enrolled in this.

JillG — Tue, 04 Jul 2023 19:22:30 GMT

Hi @Rwhaley

See if this link works : https://support.google.com/googlenest/gethelp . That link is from this article How to unenroll from Rush Hour Rewards.

Re: Remove Rush Hour. I never enrolled in this.

zoeuvre — Sat, 08 Jul 2023 19:05:57 GMT

Hi folks,

@Rwhaley, thanks for reaching out. I want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

I appreciate your help, @JillG.

Best,

Zoe

Re: Remove Rush Hour. I never enrolled in this.

zoeuvre — Tue, 11 Jul 2023 19:11:48 GMT

Hi Rwhaley,

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.

Thanks,

Zoe

Re: Remove Rush Hour. I never enrolled in this.

zoeuvre — Wed, 12 Jul 2023 19:30:18 GMT

Hi there,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

Regards,

Zoe