topic Re: for the love of G*D...how the heck do I get my nest thermostat to connect again in Nest Thermostats

for the love of G*D...how the heck do I get my nest thermostat to connect again

hotflorida — Thu, 29 Jun 2023 02:08:36 GMT

Lord only knows if I selected the correct wiring layout but it now seems to be working...fingers cross. Beyond dump of google to have Help information that does not mirror the screens one sees in the Google Home app.

Re: for the love of G*D...how the heck do I get my nest thermostat to connect again

zoeuvre — Wed, 05 Jul 2023 15:02:30 GMT

Hi hotflorida,

Thanks for posting here in the Community forum, and I'm sorry to hear about the situation. Let me take a look at this for you.

What is the exact message or code that you are seeing on the app or on the thermostat? It will help us identify what troubleshooting steps are best suited for your case.

I'll look forward to your response.

Best,

Zoe

Re: for the love of G*D...how the heck do I get my nest thermostat to connect again

zoeuvre — Sat, 08 Jul 2023 22:16:42 GMT

Hi there,

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.

Thanks,
Zoe

Re: for the love of G*D...how the heck do I get my nest thermostat to connect again

Jenelyn_O — Sun, 09 Jul 2023 23:56:47 GMT

Hey hotflorida,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

I appreciate the help, Zoe.

Regards,

Jenelyn