topic Re: Nest suddenly not getting power. Worked fine before with C connector in Nest Thermostats

Nest suddenly not getting power. Worked fine before with C connector

johnbryanok — Sat, 15 Jul 2023 14:54:10 GMT

Have had the nest thermostat for 6 months. Heating worked fine with no problems We have been using cooling for the past few days with no issue from the thermostat. Suddenly yesterday I get N262 and no power, no Wi-Fi. Now I’m getting N260. I have a C connector wire. I recently cleaned the condensate pump. That is all I can think of that has changed yet I get this error. Any help would be appreciated

Re: Nest suddenly not getting power. Worked fine before with C connector

johnbryanok — Mon, 17 Jul 2023 23:37:43 GMT

In case anyone is running into similar issues, here's my fix. I had a bad condensate pump and the safety shut down the cooling (only the fan was running). Replacing the condensate pump fixed the issue.

Re: Nest suddenly not getting power. Worked fine before with C connector

EdmondB — Thu, 20 Jul 2023 01:12:46 GMT

Hello johnbryanok,

Glad to hear that. As we got our resolution here, I'm going to mark this one as resolved. Please feel free to open up a new thread if you need assistance.

Thanks,
Edmond