Two Home Learning Indoor controllers one disengaged

Mick7 — Sat, 22 Jul 2023 05:07:11 GMT

Hello… more current to the neighborhood. Have home higher up and ground floor. Switch et al is higher up. Higher up is showing detached. Have had a go at deleting the application, resetting the indoor controller with hardly any outcome. Looking for course. Ground floor is viable. Thankful to you early.

I need solution please help me.

mcdvoice

Best regard,
Mcdvoice

Re: Two Home Learning Indoor controllers one disengaged

Jenelyn_O — Tue, 22 Aug 2023 19:11:03 GMT

Hi Mick7,

Thanks for reaching out and for being a step ahead of us. I know it's been a while now — I'm sorry for the delay. I'd like to know more about it. What is the exact message or code you received in the app or in your actual Nest Thermostat? Please provide your thermostat power readout.

You can follow this guide on how to check the power readout:

Go to your thermostat Quick View menu.
Go to Settings.
Look for Technical Info.
Select Power.

If the battery level of your thermostat is below 3.7V, please charge it using a micro USB charger for at least an hour.

Best,

Jenelyn

topic Two Home Learning Indoor controllers one disengaged in Nest Thermostats

Two Home Learning Indoor controllers one disengaged

Re: Two Home Learning Indoor controllers one disengaged