topic Re: Can’t seem to locate cooling option on my nest thermostat in Nest Thermostats

Can’t seem to locate cooling option on my nest thermostat

M4martin — Sun, 16 Jul 2023 23:39:46 GMT

Current wiring configuration

Re: Can’t seem to locate cooling option on my nest thermostat

M4martin — Sun, 16 Jul 2023 23:40:27 GMT

Not able to locate cool as an option on thermostat

Re: Can’t seem to locate cooling option on my nest thermostat

M4martin — Mon, 17 Jul 2023 00:57:10 GMT

Changed wiring to match what I found on line. Now cool is an option. But when I select cool, the hvac does not come on n.

Re: Can’t seem to locate cooling option on my nest thermostat

Jenelyn_O — Thu, 20 Jul 2023 22:51:47 GMT

Hi M4martin,

Thanks for posting in the Google Nest Community forum. I'd like to check it further. Could you please take a photo of the wires that are connected to your HVAC control board? If you still have the photo of the wires connected to your old thermostat, please share it as well. Also, check your thermostat power readout.

You can follow this guide:

Go to your thermostat Quick View menu.
Go to Settings.
Look for Technical Info.
Select Power.

Best,

Jenelyn

Re: Can’t seem to locate cooling option on my nest thermostat

Jenelyn_O — Sun, 23 Jul 2023 23:43:28 GMT

Hi there,

I just want to check if you managed to see my response above. Please share the needed information, as it will help us to move forward.

Thanks,

Jenelyn

Re: Can’t seem to locate cooling option on my nest thermostat

Jenelyn_O — Mon, 24 Jul 2023 23:44:52 GMT

Hey M4martin,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Regards,

Jenelyn

Re: Can’t seem to locate cooling option on my nest thermostat

M4martin — Tue, 25 Jul 2023 14:37:54 GMT

I retired it, myself. It seems to be working now. You can close the thread if you like.

Re: Can’t seem to locate cooling option on my nest thermostat

Jenelyn_O — Tue, 25 Jul 2023 15:50:08 GMT

Hello there,

Cool, I'm glad to hear that. Please continue monitoring your Nest Thermostat and if anything comes up please feel free to create a new thread, as we'll be willing to assist you from there. I'll be locking this thread now.

Cheers,

Jenelyn