topic Re: Nest App will no longer connect to my Samsung Galaxy in Nest Thermostats

Nest App will no longer connect to my Samsung Galaxy

LouisaHadden — Wed, 26 Jul 2023 15:32:39 GMT

Nest App will no longer let me log in on my Samsung Galaxy A52.

Very frustrated as when I try to reset my password I do not get an email.

Google products control us but are crap.

Looking for help.

Re: Nest App will no longer connect to my Samsung Galaxy

MplsCustomer — Wed, 26 Jul 2023 16:00:04 GMT

@LouisaHadden

Are you able to log on using another phone or tablet? Or on a computer at home.nest.com? Or, if you are using a Google Account for access, can you log in at home.google.com?

If you need to try contacting Support, you can use the link and instructions on this post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quot-page-to-contact-Support/td-p/455391

Re: Nest App will no longer connect to my Samsung Galaxy

EdmondB — Mon, 31 Jul 2023 22:47:26 GMT

Hello LouisaHadden,

Checking in — did you get a chance to try the steps shared by MplsCustomer? If so, how did it go? Let me know if you need more help.

Thanks for the input, @MplsCustomer.

Thanks,
Edmond

Re: Nest App will no longer connect to my Samsung Galaxy

EdmondB — Fri, 04 Aug 2023 00:16:41 GMT

Hi there,

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here

Best.
Edmond