topic Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN? in Nest Thermostats

HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

michaelzjody — Fri, 04 Nov 2022 14:17:30 GMT

I set my thermostat at night to 64 degrees. When I wake up it is set at 68 degrees. I DO NOT WANT THAT. I have turned off ALL of the auto settings, and have nothing on the schedule, but it still does it. HELP!!!

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

Anonymous — Fri, 04 Nov 2022 22:41:48 GMT

reset all settings

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

Jillybean — Sat, 05 Nov 2022 04:51:45 GMT

I have the same problem when I use me heater. I set it at 70 at night, I wake up and it's cold. It goes back down to 65 , but is still orange and says 1hr till reaching desired heat. I have reset all settings. It is still not working

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

Anonymous — Sat, 05 Nov 2022 18:18:22 GMT

Does your thermostat change its temperature on its own? After you set it to 70 at night? When you call for heating does it take time for the heat to come out from your vents?

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

Nellybelly — Tue, 08 Nov 2022 18:16:34 GMT

this is the same problem I am having. I said it at night and when I wake up in the middle of the night sometimes it has gone down to 40°. I have wiped out all of the settings for each day and that doesn’t seem to change anything.

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

Jeff — Tue, 08 Nov 2022 18:52:49 GMT

Hey everyone,

I wanted to hop in and make sure you're seeing the suggestions that eveluna has shared thus far. These are good troubleshooting steps to take for this situation. If you've given those a try and are still seeing the same problem, please let us know.

Thanks,

Jeff

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

michaelzjody — Tue, 08 Nov 2022 18:56:18 GMT

Jeff:

So you are saying to reset all settings? I did not see another suggestion from eveluna...?

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

Anonymous — Tue, 08 Nov 2022 20:46:16 GMT

Kindly follow the instructions from this link: https://support.google.com/googlenest/answer/9209007?hl=en

turn off auto schedule
from settings>reset>auto schedule
stop using Eco mode

Do all these steps and you'll have to manually do everything with your thermostat. This is an option that worked from my end.

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

Jeff — Tue, 08 Nov 2022 21:21:54 GMT

Thanks for the clarification, eveluna.

Give those steps a try, everyone. Let me know if you still don't see improvement.

Thanks,
Jeff

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

michaelzjody — Wed, 09 Nov 2022 15:53:49 GMT

Thanks for the above, but I can't seem to find how to turn OFF eco mode. There is no switch which shows that it is ON or OFF...?

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

Jeff — Wed, 09 Nov 2022 17:30:36 GMT

Hey michaelzjody,

Here's the process for managing ECO mode. Select your thermostat on the Nest app home screen. In the top right corner of the screen, select Home/Away Assist. At the top of that screen you can disable automatically switching to Eco Temperatures. This link will also give you a lot more context about ECO mode: https://goo.gle/32G4y6M. Let me know if that gets you to where you need to be.

Thanks,
Jeff

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

Anonymous — Wed, 09 Nov 2022 18:17:35 GMT

Go to settings, select Eco. The screen will show you stop using Eco, or Start using Eco. If it says start using Eco, don't select YES. Press cancel.

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

Jeff — Wed, 09 Nov 2022 22:05:25 GMT

Thanks for the continued help and clarification here, eveluna. Much appreciated!

Regards,

Jeff

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

EdwardT — Tue, 15 Nov 2022 00:32:57 GMT

Hi folks,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

BFeathers — Tue, 15 Nov 2022 06:20:40 GMT

I am experiencing the same problem. Several times last night, I (manual) set the temp to 68, through both the app and on the physical thermostat. Multiple times, the thermostat adjusted up without any input, almost randomly setting between 69 and as high as 71. I followed all of the suggestions here for correcting the problem, and nothing has stuck. I went so far as performing a full factory reset and removed the thermostat from my account, then added it back on. I disabled everything: Home/Away Assist, Auto-Schedule, Early-On, Cool-to-Dry, Sunblock, Airwave, Eco Temperatures, Fan Schedule. I even went on to disable everything related to Home/Away Assist, turning on proximity to Nest Protects and the thermostat, as well as phone location. The only thing enabled is Safety Temp, with a minimum of 45 set (maximum is disabled). No schedules have been set. After setting the temp to 68 this morning, I thought the problem was fixed. No. In the last hour, the thermostat change the temp up to 70.

This is a problem, and it needs to be fixed. I’ve got a gas furnace, and I have no confidence. I could come home from work tomorrow to discover it’s randomly set up to 75 or 80, and now I’ve got a significant gas charge.

This is a new behavior. Never seen this in the five years I’ve had this thermostat. Some recent software update was botched and needs to be rolled back.

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

BFeathers — Tue, 15 Nov 2022 06:57:26 GMT

35 minutes later, the thermostat magically turned itself up to 69 from the set point of 68.

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

BFeathers — Tue, 15 Nov 2022 07:07:50 GMT

8 minutes later, set temp changes from 68 to 69 without contact with the thermostat and the app terminated.

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

BFeathers — Tue, 15 Nov 2022 07:12:13 GMT

Amazing. It didn’t even make it 3 minutes without changing from 68 to 69. How do switch over to ‘dumb, obedient thermostat’ mode?

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

BFeathers — Tue, 15 Nov 2022 07:16:40 GMT

Unbelievable. 3 minutes and now the thermostat set itself to 70. Changed the set point down to 65.

Re: HOW DO I STOP NEST THERMOSTAT FROM CHANGING TEMP ON ITS OWN?

BFeathers — Tue, 15 Nov 2022 07:23:05 GMT

This time it made it 5 minutes before setting up from 65 to 66. Reset back to 65.