02-13-2023 06:04 AM
Hello, Is there any way to add new 3 party app MyNice welcome to Google home? Thanks.
02-16-2023 02:53 PM
Hey 7agger77,
Connect your Nice account with the automation configured in your gateway to manage them through your Google Assistant. For additional configurations and settings use the MyNice app. Check this article to know more how to link your MyNice account to your Google Home.
Best,
Alex
02-19-2023 03:17 PM
Hello there,
I wanted to follow up and see if you are still in need of any help. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Alex
02-19-2023 10:21 PM
Thx fór your help, sorry i didnt try it. I was bussy. You mentioned the My Nice app, this app Is in Google home, but i need connect app My Nice Welcome, which Is not on Google home. How i can Welcome app to Google home?
02-20-2023 02:26 PM
Hi 7agger77,
You can try the steps below to link your My Nice account to your Google Home just make sure your devices are connected to the same network.
Keep us posted.
Best,
Alex
02-21-2023 10:26 AM
Point 3 Is problem, becouse My Nice Welcome app Is not in the list. Thx for your time.
02-21-2023 12:25 PM
Hello there,
Got it. Have you tried searching "My Nice' without welcome? Could you send us a screenshot of the Home Control section of your Google Home app when you search for the app? Also, what country are you located in?
Regards,
Alex
02-21-2023 02:56 PM
Yes i tried to search My Nice, i found it, but my IT4WIFI Nice modul on sliding driveway gate support my Nice Welcome app. I am From Czech Republic. I dont know how to add pictures there. Thx.
02-21-2023 04:01 PM
Hey 7agger77,
Understood. If the app is not showing on the list of apps in your Google Home app, it's probably not supported. Also, Google Home or Google Nest devices are not officially supported in your country so not all features will work properly.
You can contact your Nice Welcome devices manufacturer for additional details on what smart speaker is compatible with them. Let us know if you have other questions or concerns otherwise, we'll lock this thread after 24 hours.
Thanks,
Alex
02-21-2023 10:36 PM
Ok, thx for your time and help.
02-22-2023 10:18 AM
Hi there,
We appreciate your time as well. I'll mark this as complete and lock the thread now. If you need help with any Google Nest devices in the future, you know where to find us.
Kind regards,
Alex