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App trouble

Lpritch
Community Member

I’m trying to connect a thermostat. We first tried to setup the doorbell but wouldn’t connect so we took it back. Trying to setup the thermostat but app still looks for doorbell first so it won’t let me add thermostat. Please help!!!

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there,
I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS