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Bought home in 2024

Oceans2025
Community Member

Monday

Bought my home that has the nest and was given directions to reset and the pair with my phone. My app just gave me a notice the nest will no longer work in Oct 2025. What do I do now?

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SmartHomeH-TAGS
Bronze
Bronze

Monday - last edited Monday

I think I heard some Nest thermostats weren't being supported anymore. Is that what you have?

https://www.googlenestcommunity.com/t5/Blog/Support-changes-to-our-earliest-generation-Nest-Learning...

jenniffert
Community Specialist
Community Specialist

Friday - last edited yesterday

Hi @Oceans2025,

 

Thank you for posting to the community! I understand you bought a house in 2024, which includes a Nest device that you added to your account. Now, you've received a message in the app indicating that your Nest product will no longer function after October 2025. No worries, I can definitely help with your concerns!

For precise details, I can confirm this upcoming change only applies to the Nest Learning Thermostat (1st and 2nd gen). Specifically, these models will stop receiving software updates and won't be supported in the Nest and Home apps as of October 25, 2025.

Could you please confirm if your device is one of these models? If so, please see this article where you can find helpful information: Upcoming end of support for Nest Learning Thermostats (1st and 2nd gen).

I appreciate your input, @SmartHomeH-TAGS.

Let me know if you have more questions.

 

Best regards,

Jenniffer