10-19-2022 03:43 PM
Hello, I have two problems. Dolly know if anyone can offer some enlightenment.
1. I accidentally deleted all the categories of rooms in groups in my Google home app. How can I reinstall them?
2. I moved to a new place. Try to connect my Google mini to the Wi-Fi. The Google mini lets me know that I have detected it. Then it says connection failure stating that the Google mini cannot be contacted to the Wi-Fi on my iPhone. Does anyone know how to solve this issue?
Thank you so much!
10-19-2022 06:53 PM
If all you did was delete "rooms" in your Google Nest "home", the devices are still there and can be added to a different "room", but you'll have to add back the "rooms" you want:
Since you are on a new Wi-Fi network and your Nest Mini still has its old Wi-Fi credentials, you'll probably have to do a factory reset and then add it back.
10-23-2022 11:42 AM
@MplsCustomer, thanks for the help.
@LA4, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.
10-23-2022 11:56 AM
Hello everyone, I did a factory reset and it still doesn’t work. At the initial part, I did hear the beep which confirms that I am connected to my Google mini. Yet at the end of the day, it says connection failure because it cannot detect the Wi-Fi on my iPhone. Dear community, Any advice?
10-24-2022 08:35 AM - edited 10-24-2022 08:44 AM
Thanks for trying that step. Try to forget your WiFi then connect to it again, then redo the setup. Also, to further isolate the issue, use another mobile phone and see if this will work.
Keep me posted.
10-27-2022 01:40 PM
I wanted to check in and see if you managed to see Juni's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
10-28-2022 09:46 AM
I wanted to check in, and let you know that I will be locking the thread in 24 hours.