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Can't link xiaomi home and google home anymore

Kamoulocks
Community Member

Hi,

I'm able to link my xiaomi home account and my google assistant.

When i try, i got a error message that tell me this :

could not reach mi home, please try again.

Tried to reboot the phone, uninstall/reinstall Xiaomi home app and google home app.

It suddenly stop to work so i deleted the link between the 2 account and now i can't make the setup again, always the same error message.

 

Any tips please ?

 

Thank you.

557 REPLIES 557

Karan
Community Member

Exactly. Thanks

Bratspit
Community Member

Same problem in India as well, so it's a global issue. Also, during connection the Mi Home account login works successfully. Only the redirect back to Google Home is not able to read the success response from Mi. So seems like a Google bug. Please fix this issue soon as all Mi devices of so many people have become unusable for voice control. 

Senticz
Community Member

Same problem here in the Netherlands, temp. Fix with Samsung SmartThings app, coupling yeelight with mi account, and after link in Google Home app. Google speakers now see my lights again.

Robertro
Community Member

Same problem here in Romania!

DonJorgito
Community Member

Same from Spain, since yesterday

Huss
Community Member

Same exact problem here from UAE, this is a global issue and should be addressed by Google ASAP. 

Vata666
Community Member

Same problem ín Google home with mi home. 60 devices☹️

Hadaswan
Community Member

Tengo el mismo problema, pero esto ya lo ha hecho antes otras veces. En unos días volverá a funcionar, o eso espero.

Eliamarsura
Community Member

Same problem here in Italy since yesterday 

Diverso
Community Member

Here is a way around it till they fix it

Open smartthings app and click on menu, then on the upper right corner click on the setting icon, then click Linked services then search for yeelight and add link it, it will use MI home account user name and password. 

After yeelight is linked, connect or link google home with smartthings. 

This worked for me in UAE

chrisbmt
Community Member

same here in the UK

damiendoumer
Community Member

Same problem

Nods
Community Member

Same here in Thailand. A few days ago until right now. 😭😭

JA81
Community Member

Same issue in Dubai, alexa works, mi home app works, only google home doesn't, unlinked the account and cannot link it again. 

Datar
Community Member

Se problem in Croatia

Calagar
Community Member

Don't use Mi home for your lights. Just simply link Yeelight and you are ready to go.

IMG_20211103_222009.jpg

g_ho_st
Community Member

Same issue in Romania as well. Any updates on this?

NightOwl
Community Member

Got the same problem!

Thor
Community Member

 Me too

petrh10
Community Member

Same in Slovakia, EU

Pou
Community Member

Same problem! We unistalled everything, reinsalled, and nothing! Super annoying!!!

corneanuandrei
Community Member

same problem in Romania. It’s obviously a global problem; I hope they’ll get it fixed soon! 

Aggeloskoum
Community Member

Same issue here in Greece

HelenSotiriadis
Community Member

Same in Greece. Very annoying and we have no info

TwisterXY
Community Member

Same from Spain

Likvkd
Community Member

Same from Croatia since yesterday!

kkw
Community Member

Same here in NYC since Monday!!!!!!!

Shahe
Community Member

I am facing the same. and I am from Malaysia. 

Erick
Community Member

El mismo problema en 🇵🇪“ Could not reach Mi Home. Please try again.”😡😡😡🥶🥶🥶

 

Lestatu2
Community Member

Same in italy

EugeneD
Community Member

the issue is with google , i get the same error for xiomi devices in mi home and  for a samsung tv in smart things , both accounts linked to google home 

Lestatu2
Community Member

I control my samsung smart tv with google assistant trought smart thing app without any problem. Problem is in google home mi account api

Skullman
Community Member

Dame here

DimitrisTS
Community Member

Greece too. Since yesterday.

Momo
Community Member

@GoogleNestTeam  some help ? 

milorad
Community Member

Same here. Serbia.

aroman
Community Member

Same issue from Peru

Micz
Community Member

Same issue from Poland! Google, it's really annoying to turn my candle off like in 1879... 

Lorian008
Community Member

Same Australia

angrychair77
Community Member

the same problem here, currently rely on my home assistant