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Can't login to Nest App on Android TV

Natebuh
Community Member

I just got the new Nest hello battery and I would like to use it with the nest app on my Sony Bravia Android TV but I can't login to the app! I've don't some searching and it seems this has been a problem for 2 years now!! I see the app was last updated in August, so why haven't you fixed this? Fix it Google! I support your brand, I have a pixel phone, a nest mini, home protect, the nest thermostat. Point is I support you, you need to fix the app login or take it down.

1 ACCEPTED SOLUTION

davidking
Gold Product Expert
Gold Product Expert

Unfortunately, if you sign in with a Google account, you can't use the Nest app on Apple TV or on Android TV. If you started using the Nest app after August 19, 2019, you’re already using a Google account and not the older Nest accounts. This is a mostly a user to user community, therefore if this is important to you, I’d encourage you to also send this feedback directly to Google. You will not receive a response, unless Google need more details from you, however the team are still reading the feedback.

FAQs about accounts for the Nest app

View solution in original post

5 REPLIES 5

davidking
Gold Product Expert
Gold Product Expert

Unfortunately, if you sign in with a Google account, you can't use the Nest app on Apple TV or on Android TV. If you started using the Nest app after August 19, 2019, you’re already using a Google account and not the older Nest accounts. This is a mostly a user to user community, therefore if this is important to you, I’d encourage you to also send this feedback directly to Google. You will not receive a response, unless Google need more details from you, however the team are still reading the feedback.

FAQs about accounts for the Nest app

View solution in original post

You can say things like "show the front door camera on the living room tv" if you have Google home.

Or use "stream the front door on the living room TV" if that doesn't work.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Natebuh, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, David and thepurplegar!

Best regards,
Jeran