Can't login to Nest App on Android TV

[Natebuh]

I just got the new Nest hello battery and I would like to use it with the nest app on my Sony Bravia Android TV but I can't login to the app! I've don't some searching and it seems this has been a problem for 2 years now!! I see the app was last updated in August, so why haven't you fixed this? Fix it Google! I support your brand, I have a pixel phone, a nest mini, home protect, the nest thermostat. Point is I support you, you need to fix the app login or take it down.

[David_K · Accepted solution]

Unfortunately, if you sign in with a Google account, you can't use the Nest app on Apple TV or on Android TV. If you started using the Nest app after August 19, 2019, you’re already using a Google account and not the older Nest accounts. This is a mostly a user to user community, therefore if this is important to you, I’d encourage you to also send this feedback directly to Google. You will not receive a response, unless Google need more details from you, however the team are still reading the feedback.

FAQs about accounts for the Nest app

[thepurplegar]

You can say things like "show the front door camera on the living room tv" if you have Google home.

[thepurplegar]

Or use "stream the front door on the living room TV" if that doesn't work.

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Natebuh, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, David and thepurplegar!

Best regards,
Jeran