Cannot Add Family to Google Home

[1735]

When I attempt to add someone to my Google Home I use my regular personal Gmail account, open the Google Home app and follow the these step:

1. Switch to the home you want to share.
2. At the top, tap AddInvite home member Invite person.
   • If you don't find "Invite home member," tap Add person to home
3. Enter the name or email address of the person you want to invite to your home tap Next.
4. Review what’s shared when you add someone to your home tap Next.
5. Review the person’s access to your home tap Send.
6. If your Google Family Group isn’t full and the person you’re inviting isn’t already in one, you’ll get the option to invite them to your Google Family Group.
   • To invite them, tap Add to Family.
   • To skip this step, tap No Thanks.

When I go thru the steps of adding a family member, the invite is always sent back to the myself (owner). When I click the “view invitation” link it states “this link can’t be used”.

Is anyone else experiencing this problem.

[Polisham]

When I add person & email and press next nothing happens.

[GarrettDS]

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that this issue can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
Garrett DS
 

[GarrettDS]

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

[tomob]

Hi GarrettDS I am still experiencing this issue.  Keep trying to add my wife to the "home".  I put in her email, press next and NOTHING happens.  (Android version of HOME app on Pixel 6 Pro)

[GarrettDS]

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS