Could not reach Haier uhome account

[Gabriele]

Hi everybody. Till yesterday everything was working fine. Today the air conditioners can't be controlled by my nest hub. Via smart air2 app they works fine. I tried to disconnect my uhaier account and when I try to reconnect it in the Google home app, the following message appears: "could not reach Haier uhome account. Try later". Can someone help me please? 

[DavidCastro]

Same problem here.

[LeonR]

Same problem 

[Nicolas]

Same problem.  Still no answer from Haier. 

[Nicolas]

If you try to access the URL that appears when you link the Haier Uhome app with Google Home, you get the error 404 Not Found. It seems the server is down or something. I hope this is temporary.
https://uws-gea-euro.haieriot.net/

[Gabriele]

I see...hope it is temporary

[GarrettDS]

Hey there, 

Sorry to hear that you're having issues with this, but I'm happy to look into this for you. 
It appears that we haven't had any other reports about this, but I would suggest reaching out to the manufacturer's help and support channels to see if this is something they have further information on. 

Please let me know if you have any other questions. 

Best regards, 

Garrett DS

[Gabriele]

Checking here on the community, seems that there was a similar problem with Xiaomi accounts. Anyway there are some other users that have the same problem. Some of them are here in this conversation. Anyway if can investigate should be a good thing. Thanks for your support!

[Nicolas]

I received this answer from Haier, but nothing that helps so far.

Thank you for contacting Haier Appliances. I am happy to assist you today.
We appreciate you being a part of our Haier Family.  I am very sorry your Google Home is not connecting properly for you.  There may have been an update that needs to be installed or updated.  For this, please, reach our to our Connected Home Department at 800*220*6899 and we will be able to get you back up and running.

Thank you for contacting me back.
---------------------

Thank you for contacting me back.
This makes sense about the server error.  I know that our system was down yesterday, not sure if there is any connect here or not.  Have you contacted Google Home to see if they have any remedies for this as of yet?

[Nicolas]

I have tried creating a new account but I get the same error.

[OkOtChA]

Hello. Same problem here. For two weeks now!

[thesab]

I have tried a few times recently and also have the same error message.

[Gabriele]

Today the problem seems fixed. I am able to connect again my uhome account to Google home!

[OkOtChA]

Same

[DavidCastro]

Also working for me.

[GarrettDS]

Hey folks,
It looks like things seem to be getting fixed with this, so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS