06-19-2022 07:01 PM
07-05-2022 01:13 PM
Hi akositayut,
Thanks for reaching out. Let's check what's going on — are your smart light bulbs successfully set up on the same WiFi network where your speakers are connected? Could you try these steps:
Say the voice command, “Hey Google, sync all devices."
Unlink and relink your Smart light on your Google Home app.
Reboot your router, Google Home speaker and smart lights.
Keep us posted!
Best,
Alex
07-09-2022 06:42 AM
Hey akositayut,
I'm just checking in to see if the troubleshooting steps shared helped? Feel free to update this thread, and we're glad to help.
Cheers,
Muddi
07-10-2022 10:10 AM
Hey akositayut,
We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
Kind regards,
Alex
07-10-2022 09:23 PM
Hi Alex & Muddi
It seems that i just have connection problem. The device is sync with google home/assistant. I test it where the signal could reach the bulb and it works fine. Its just that my wifi signal didn't get well through enough in my room. Sorry for late reply and thanks for all the help.
07-11-2022 10:30 AM
Hey akositayut,
We appreciate you for updating this thread with your resolution, it's a big help. Let us know if you have additional questions or concerns.
Best,
Alex