04-24-2023 09:13 AM
I am trying to connect my speaker to a different wifi router after moving home
04-24-2023 10:56 AM
If you've already changed to a different Wi-Fi network, try these steps:
If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.
Instead of factory resetting your speaker or display, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.
04-27-2023 10:28 AM
05-02-2023 11:46 AM
Hi jo30,
Checking in should you have any concerns or questions you need assistance with. Let us know by replying to this thread.
Cheers,
Lovely
05-03-2023 11:48 AM
Hey there jo30,
We want to ensure you are good to go. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity.
Thanks,
Lovely