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Google Home App shwoing only 8 devices per Room

Sontu05
Community Member

Google home app is showing only 8 devices in a room although, there are 11 devices added to the room. All 11 are only displayed when I click on the room name and get into it. On the home page it displayes only 8 devices under the room. How can I change it? 

9 REPLIES 9

Jeff
Community Specialist
Community Specialist

Hey, Sontu05.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

Sontu05
Community Member

hi Jeff,

Thanks for the response! The issue is still there. It shows only 8 devices on the front page. if I click on the room, then only it shows all the 11 devices in it. I want to show one particular device on the front page. Don't know how to do it.

Jeff
Community Specialist
Community Specialist

Thanks for the clarification there, Sontu05.

I will need to check with an internal team to see if there's a way to reorder those devices to be able to control what displays on the main screen, but as far as I know those devices are ordered by the app itself. I can see why being able to control what shows upfront would be useful, so let me see if that's possible.

Thanks.

- Jeff

Azarco
Community Specialist
Community Specialist

Hey Sontu05,

 

We wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Best,

Alex

Sontu05
Community Member

Thanks for the response! The issue is still there. It shows only 8 devices on the front page. if I click on the room, then only it shows all the 11 devices in it. I want to show one particular device on the front page. Don't know how to do it. And how do I reorder the device display on main as well as inner screen.

Azarco
Community Specialist
Community Specialist

Hey Sontu05, 

 

We understand how important this is for you, we have no way to rearrange the devices in the front page of your Google Home app. Try renaming the particular device that you want to show. We're always looking for ways to improve and we'll take it as feedback.

 

Kind regards,

Alex

Sontu05
Community Member

Thanks for the reply . It will be great if there is a way to choose what should be displayed on the main screen and what should not. And reorder possibility would be awesome. Awaiting your reply.

Jeran
Community Specialist
Community Specialist

Hey there Sontu05,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Azarco
Community Specialist
Community Specialist

Hey Sontu05,

 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.


Cheers,

Alex