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Google Home not linking to any accounts

Zellamakela
Community Member

I am unable to link my spotify or my roomba to my account. The spotify acts like it links (goes to the app, i see a little checkmark) but when i return to the home app it does not show as linked. My roomba has a 404 error message when I try to link it. Advice?

8 REPLIES 8

egruen
Community Member

I'm having the exact same problem. Have you solved this?

BC123
Community Member

I'm also having this issue

brianwi7
Community Member

Same issue here. Try to link to spotify and it doesn't work. I have reset the nest audio device, deleted the Google Home app and spotify on my phone, deleted my google home, and repeated every variant I can think of. It still doesn't link. 

BC123
Community Member

This worked for me:

- Log into your spotify account in your phone's browser

- Remove the Spotify app from your phone

- Now go to Google Home app and link Spotify. It should work now.

- Re-download Spotify app. Good to go

egruen
Community Member

this worked!! thank you so much

Jeran
Community Specialist
Community Specialist

Hey there everyone,

I'm just checking up on this thread, did you have any more questions or need any additional help? 

Thank you for helping out on this thread, BC123!

Best regards,
Jeran
 

Azarco
Community Specialist
Community Specialist

Hey folks,

 

Checking back in to see if you still need help with this. Feel free to respond to this thread if you still need our assistance.

 

Kind regards,

Alex

Azarco
Community Specialist
Community Specialist

Hi all,

 

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.


Thanks,

Alex