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Google Nest Hub & Vivint Connection

shaunnfullmer
Community Member

Vivint user here (3 separate accounts), just purchased a Google Nest Home (max) hub and I cannot complete the account link with my Vivint system. 

When adding "Vivint Smart Home" from the Device<Works with Google Home section. The initial confirmation message in the app displayed, after Vivint login screen, is "Vivint Smart Home is linked", which is then quickly followed by "Something went wrong. Try again".  

Steps taken:

Moved Wi-Fi connection from 5ghz to 2.4ghz

Cleared app cache and or deleted both an reinstalled

Contacted Vivint, they have enabled a permission on their side

Any help with resolution would be greatly appreciated!

Shaunn 

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