Google home media widget for ios

[RupertPubkin]

I used to have a widget on iOS that let me see what was playing on my Google devices and I could control them. After iOS 15.1 update it stopped showing my devices, then I noticed it disappeared completely from the widgets. Anybody know what's up with that?

[GarrettDS]

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that this can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
Garrett DS
 

[belimperia]

i have the same issue! it’s never worked on my ios

[GarrettDS]

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

[RupertPubkin]

Yes, the widget still does not work. 

[GarrettDS]

Hey there, 

Sorry to hear that you're still having these issues. Have you tried uninstalling the app and reinstalling the app or clearing the cache from the app?

Please let me know if you can try that and let me know if you have any other questions. 

Best regards, 

Garrett DS

[GarrettDS]

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[RupertPubkin]

Yea I have done all of this and it still does not work. 

[GarrettDS]

Hey there, 

Sorry to hear that the issue still persists. Just to double check besides uninstalling and reinstalling the app, you have also cleared the cache from the app as well, correct?

I look forward to hearing from you. 

Best regards, 
Garrett DS

[belimperia]

hi,

yes i’ve emptied the apps cache and reinstalled, and restarted the device

[GarrettDS]

Hey there, 

If you're still having issues with this after uninstalling and reinstalling the app, I would suggest sending feedback to our engineering team through this link so that they can investigate this. 

Please let me know if you have any further questions.

Best regards, 

Garrett DS

[GarrettDS]

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

[GarrettDS]

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS
 

[belimperia]

hi Garret i tried your options and the issue still persists. it seems like there’s quite a few people with this issue if you check the recent app page reviews / reddit etc