Hi @Lancaster,
Thank you for posting in the community. I'm sorry to hear that you are having trouble completing the setup of your Google Nest Cam (battery), specifically that the process is not advancing past the prompt to enter the last four digits of the serial number. I'm happy to assist you.
To help me troubleshoot further, I’d like to know:
- Is this the first time you are setting up this Nest Camera?
- Are you getting a specific error code?
- Which app are you using to set up the camera—the Google Home app or the Nest app?
- What is the current status light on the Nest Camera?
Keep me posted; I'll be waiting for your response.
Best regards,
Ashley
