Home App Ungrouped Lights Overnight

[Cch81]

• All my lights work and are assigned to a room, but have mysteriously Ungrouped themselves and can no longer be found in the 'Devices' section of the Home app. They are all still controllable, but I have to turn each one on and off instead of being able to do so in a group, as had been the case for the last 2 months that I've had them. Voice commands still work when I say turn off basement lights, but in the home app I can no longer do it by pressing the Basement Lights bar. It's renamed itself to Basement 1 and only controls the light I have named 1. Any insights would be appreciated.

[Jeremyg]

Hi @Cch81,

Thank you for posting in the community. I'm sorry that you're having troubles with your Home App and the lights have been ungrouped overnight. I understand how frustrating this can be. I'm here to help.

Before I begin, I need to ask a few questions for further assistance:

• When did the issue start? 

• What type of lights do you have?

• Have you tried checking the internet speed?

• How many lights do you have?

Please keep me posted. I'll look forward to your response.

Regards,
Jeremy.