cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Home apen säger att jag inte är medlem

Aboody
Community Member

Den säger att jag inte är medlem med min Google home enhet

1 REPLY 1

jenniffert
Community Specialist
Community Specialist

Hi @Aboody,

 

Thanks for posting here in the community! I'm sorry to hear that your Nest device is showing a message indicating you're no longer a member. I'd be happy to help!

 

To better assist you, I'd like to ask a few questions:

 

  • What type of Nest device do you have?
  • What generation is your Nest device?
  • Is this error message showing on the Nest device itself or just in the Google Home app?
  • Did you experience this inconvenience before?
  • Did you set up your Nest device under this account or another one?
  • Are you a family member on another account, or are you the owner?

Please keep me posted.

 

Best regards,

Jenniffer