Home no encuentra chromecast primera generación

[Zana]

He cambiado de compañía de fibra y quiero configurar el chromecast primera generación con la nueva Red, pero la aplicación de Home me dice que lo tengo que activar. Cuando intento descargarme la aplicación de device que me dice no puedo porque mi móvil es demasiado nuevo. 

En la pantalla me aparece el "vuelva a conectarme" con el código de verificación. Pero no encuentro la manera y no voy a comprarme un nuevo chromecast. 

[virnab]

Hi Zana,

Thank you for posting in the community.

I understand you're having trouble getting your Chromecast (1st gen) set up with your new fiber optic WiFi network. Thank you for letting me know the Google Home app behavior when you try to set it up. I'd be happy to help you with this.

To help me get to the bottom of this, please answer the following questions:

• Are you using the latest version of the Google Home app? If not, you can check this Google Help Center article on how to update it: how to update the Google Home app.
• What is the make and model of your smartphone?
• How far from the router is your Chromecast?
• What is the color of the Chromecast LED light?
• Are your Chromecast and smartphone connected to a 2.4 GHz WiFi network?

Besides this information, I would appreciate it if you send me a picture of your Chromecast and an screenshot of the error message that the Google Home app is showing every time you attempt to set up your Chromecast.

Please keep me posted.

Best regards,

Virna