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How can I delete a Sonos device from Google Assistant?

Timo0815
Community Member

I have google home in use for my home automation. I had there some Sonos speaker connected but changed my wifi configuration. So I had to install my Sonos system complete new. The Speakers are not shown in Google Home App and i deleted the service connection to sonsos. I installed sonos system new and now i want to connect Sonos again to goolge home and google Assistant. But i get a failure. I cannot add the speakers.

 
I saw in google Assistant settings, that there is still one Sonos Speaker connected with Assistant. Maybe this is the Problem. But I cannot delete the device in google assistant settings. Can somebody help?
2 REPLIES 2

TheOmran
Community Member

Same thing here!

Rusell
Community Specialist
Community Specialist

Hi Timo0815,

 

Thank you for posting in the community. I understand that you cannot add the speaker Sonos back. 

Before, I begin with the troubleshooting, I'd like to ask you a few questions: 

  • What error message did it appear when you add the speaker? 
  • What troubleshooting have you done so far?
  • To help us get a better picture of what's happening, do you mind sharing a photo?

Keep me posted.

 

Best regards,

Rusell.