How do I get my workday routine on the time stated in the app? Starting six hours late.

[JohnF]

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Original poster: Bernadette Dalton 

I'm trying to set a workday routine to start at 745am. On the app, it's set to start at that time, and both my home and my device are set to the same location (in the UK). Instead, the routine starts at 145pm, and announces the time as 145pm when it starts, so it doesn't seem to be a time zone thing. We've recently moved here from the US, and have been having some issues. Hoping it doesn't need a full reboot again! Any advice?

[JohnF]

Hi again,

I would suggest a factory reset of your device, sorry 😞

Factory resetting will not remove any of the routines that you have already set up.

Please refer to the Google Nest help center link below if you need advice on how to perform a factory reset.

Factory Reset:

https://support.google.com/googlenest/answer/7073477

-from Cathal (Product Expert)