I can’t download google home

[Mmaria_mo]

I can’t download the Google home on my iPhone, but its not a problem to download to my android phone. I’m from Ukraine, just bought as a gift your thing but I can’t to use it like I want. What a problem? What should I do? Please help me 🙂

[JillG · Accepted solution]

Hi Mmaria_mo,

The app may not be available to download in countries where the Google Nest devices aren't supported. Unfortunately the Ukraine is not supported yet. Hope it will, but for now you may have trouble downloading the Home app and using the devices. Devices & services country availability - Google Store Help 

If there are other users here in the community from unsupported regions, they may have some suggestions to try and get it to work.

Jill🌻

[Mmaria_mo]

I get it. But why it’s not a problem for android ? I really can download it . But not on my iPhone iOS 

[JillG]

Not sure why but you will see that kind of situation when the region isn't supported.

[GarrettDS]

Hey there, 
Just wanted to hop in here to see if we still needed help on this. Thanks to JillG for the help here. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

Have a great day. 
Garrett DS
 

[GarrettDS]

Hey folks, 
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

Have a great day,
Garrett DS