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Original Poster: Wendy Straker-Jones
My problem is that the Alexa skill appears to want to control the thermostat we installed in a house 500 miles away from us and does not see our current home, even though we updated the nest account.
Thanks for posting. We'd like you to have a better experience using our Nest Thermostats to explore more of its features controlling it via voice command.
No problem at all, thank you for filling out that form! You should have someone from Nest Support reach out to you via e-mail, so feel free to continue the conversation over there. Unless you, or anyone else, has any more questions for us here on the forum, I'll go ahead and lock the thread in 24 hours.