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Issue with main Gmail account communicating with Google Home

Community Member
When using my primary Gmail account - Google Home application does not communicate with Google. I created a "test home" in my profile in an attempt to correct a long standing issue with my thermostat.  When I was done with my "test home" I wanted to delete it and I could not.  I followed various approaches including but not limited to uninstalling and reinstalling the Home app, clearing cache, etc.  I contacted Google support who offered some additional troubleshooting steps that included created a home profile in a secondary Gmail account.  I was able to create and delete home profiles in secondary Gmail account.  It appears as if there is an issue in my primary Gmail account. 
Is there any support or engineering team that can assist me and look into this issue? 
I currently have two separate case ID's who have a common element involving my primary gmail account not being able to communicate properly with Google Home app.