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LG S80TR Soundbar does not connect to Home App

Danismo
Community Member

‎12-24-2024 07:06 PM

Hi, I recently purchase a soundbar LG S80TR for my LG TV. I had a lot of issues connecting the TV which I finally was able to do, nevertheless my soundbar that is connected to the LG ThinkQ app which is linked to my google home does not show in my google home. It did before but I had to reset it. I follow the same steps to reconnected it, same wi-fi as my other devices etc, google has is activated on the soundbar. Is there another setting I need to activate to have it connected? 

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Pooze
Community Member

‎12-28-2024 11:39 AM

Hi, I recently got an LG80Tr soundbar, the online manual said to use the ThinQ app to set it up. But the ThinQ app couldn't recognize it. The LG ThinkQ support people told me that it wasn't even supported by ThinQ. When I found the small hardcopy manual from the box, it said to use the LG soundbar app which is available from App Store. I used that and it all started working. The LG soundbar app has all the controls and the bar shows up as a  google local device in google home app. But I currently haven't found a way to add it to the a speaker group.

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