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Merge Nest to Google Home 2 accounts

JimStanton
Community Member

My wife set up the Nest account (her email) in our new house and I have the Google Home set up (my account) already. I need to merge Nest with Google but can't figure out how to merge my wife's account (Nest) into my account (Google Home)?

6 REPLIES 6

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that this can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

Yes still need help!

I have only tried to merge our existing Nest account (her email) to my Google Home account (my email) but it fails every time.

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear that you're still having issues with this. It sounds like her account is corrupted which is why it's giving you the troubles. I would try creating a new account to see if you can merge them that way. 

Please let me know if you have any other questions. 

Best regards, 

Garrett DS

JimStanton
Community Member

Not the response I was hoping for, very frustrating

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Sorry to hear that it's not the response you were hoping for, unfortunately there isn't another fix for this. 

 

Please let me know if you have any other questions or concerns as I will be locking this thread in 24 hours. 

 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS