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Migrating Home app to a new google account

tracy3334
Community Member

I have two google accounts and I need to migrate everything related to my Home App to the google account it is not currently associated with and remove any connections to the existing google account

 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@tracy3334 

I'm just another Google Nest customer, but I don't think Google Nest has any capability to "migrate" from one Google Account to another. (There have been numerous posts about variations on this, including cases where a family member has died.) I suspect your only option is to remove all of your Google Nest devices from the Google Home app on your current Google Account, do a factory reset on all of your devices, and then reinstall them using your other Google Account.

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Checking in — did you get a chance to try the suggested steps shared by MplsCustomer and Dianahemes to migrate your Nest account? If so, how did it go? Let me know if you need anything else.
 

I appreciate your help here, MplsCustomer and Dianahemes.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey tracy3334,

 

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

 

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
 

Best,

JT