I wanted to jump in and help out on this if you're still struggling to get things set up. Are you trying to set up a new WiFi mesh network? Which device did you reset? If you can give me a few more details, I can help you get this worked out.
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.