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Nest App not showing on new Phone and I cant reset my password eith

JasonG
Community Member

I have a new P Smart Huawei phone and the Nest App doesn't show in the apps. 

 

I also cant change my password either by my email or via google links. 

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there Jason G, 

Sorry for the late response, but I wanted to hop in here to help. Sorry to hear that you're having troubles finding the Nest App on your new phone. It looks like your new device has the Google Play Store on it. The Nest app should be able to be downloaded within there. 

Please let me know if you have any further questions or concerns. 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

 

Have a great day,

Garrett DS