Nest Connect

[Murfee]

I cannot connect my new Nest Connect to the wifi.  I can get the light to pulse blue during setup, but the light will not turn green to advance to the next step.

I've rebooted my wifi several times and reset the connect module.  Nothing is working even sitting on the router.

[GarrettDS]

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand this can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
Garrett DS
 

[GarrettDS]

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

[GarrettDS]

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS