01-15-2023 09:34 AM
We have a Nest Doorbell and recently installed a Google camera outside over the garage. We have been using the Google Home app for the camera and then today the doorbell was added to the app but shows up on a separate screen from the camera. Is there a way to move the doorbell over to the same screen as the camera?
01-17-2023 03:46 PM
nope. google's acquisition of NEST has been so embarrassing!
01-17-2023 05:42 PM
I don't understand what you mean by a "separate screen". Do you have the doorbell and camera in separate "rooms"?
If you click on the "Cameras" icon you will see all of your video feeds.
01-19-2023 06:34 PM
Hey doclock07,
Thanks for reaching out. Are your cameras set up in different homes? If so, you can follow this guide on how to move a device to a different home.
I appreciate the help, MplsCustomer.
Thanks,
Archie
01-23-2023 09:43 PM
Hi there,
How's it going? Did you get a chance to try the steps in the guide shared by Archie? If so, how did it go? Let us know if you need more help.
Thanks for the help, MplsCustomer and Archie.
Regards,
JT
01-24-2023 03:55 PM
unfortunately, it did not. We have tried several times to move it (and to migrate Nest to Google Home) without success. Looking at doing a factory reset on both devices and starting over. I appreciate the response from Mplscustomer and Archie - just have not had time to get back on here lately.
03-08-2023 10:11 AM
Hi there,
Let me know if you need anything from me, as I know it's been a minute since we have checked in. I'm just seeing how the conversation is going. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
03-10-2023 09:01 AM
Hi there,
I wanted to pop in and see how things are going. Please let me know if you still need help. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad
03-10-2023 02:31 PM
Problem solved! Thank you!
03-14-2023 07:56 PM
Hey doclock07,
That's great to hear! Let us know if you have other question as I'll be locking the thread after 24 hours.
Thanks,
Archie